Privacy Policy — Florissant Dermatology Clinic

1. Introduction

This privacy policy describes how DermaWZ Sàrl, operator of Florissant Dermatology Clinic, processes the personal data of visitors and patients using the website clinique-dermatologique-florissant.ch. This processing complies with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR) for visitors residing in the European Union.

2. Data Controller

DermaWZ Sàrl
Route de Florissant 10, 1206 Geneva, Switzerland
Telephone: +41 22 512 63 80
Email: dermawz@hin.ch

3. Data Collected and Purposes

Contact form

When you complete the contact form, we collect your name, email address and message, along with your telephone number if provided. This data is used solely to respond to your enquiry. Please do not send confidential medical information through this form, as it is not intended to collect health data.

Appointment booking

Online appointments are booked through the third-party platform OneDoc. Information entered on OneDoc (identity, contact details, reason for consultation) is processed under OneDoc’s own privacy policy, which we encourage you to review before booking.

Browsing data

During your visit, certain technical data is collected automatically for statistical purposes (see section 4).

4. Cookies and Audience Measurement Tools

This website uses Google Analytics to measure visitor traffic and improve the browsing experience. This tool places cookies on your device and collects data such as your (anonymised) IP address, device type, browser and pages visited. This data is transmitted to Google LLC, acting as a data processor.

The site is also connected to Google Search Console, an analytics tool reserved for the site publisher that provides aggregated statistics on the search queries that led visitors to the site. This tool does not place cookies on your device and does not process data that identifies you individually.

You may decline or withdraw your consent to non-essential cookies at any time through the cookie management banner displayed on your first visit, or by configuring your browser to block them.

5. Legal Basis for Processing

Depending on the case, the processing of your data is based on your consent (audience measurement cookies), the performance of pre-contractual steps taken at your request (contact form, appointment booking), or the clinic’s legitimate interest in ensuring the proper functioning and security of the site.

6. Recipients of Your Data

Your data may be shared with the following providers, strictly to the extent necessary for them to carry out their services:

Infomaniak Network SA, for website hosting
Simply Design, for technical website maintenance
Google LLC, for Analytics and Search Console services
OneDoc, for online appointment management

These providers do not use your data for any purpose other than that for which it was shared with them.

7. International Data Transfers

Certain providers, including Google LLC, may process data outside Switzerland and the European Economic Area, including in the United States. Such transfers are subject to appropriate safeguards under applicable law, such as standard contractual clauses.

8. Data Retention

Data submitted through the contact form is retained for as long as necessary to handle your enquiry, then deleted or archived in accordance with applicable legal retention periods. Audience measurement data is retained for the default periods set by Google Analytics.

9. Security

DermaWZ Sàrl implements appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure.

10. Your Rights

Under the FADP and, where applicable, the GDPR, you have the right to access, rectify, erase and object to the processing of your data, as well as a right to data portability in cases provided for by law. To exercise these rights, please contact us using the details in section 2.

If you believe your rights have not been respected, you may lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC).

11. Changes to This Policy

This privacy policy may be updated to reflect legal or technical changes. The date of the last update appears at the bottom of this page.

Last updated: 30.06.2026